Smaart Associates Mortgage Brokers

About Smaart Associates

Company background:

Smaart Associates was established in 2001 with the aim of providing UK borrowers with a professional mortgage brokering service. Our aim has always been to make arranging a mortgage easy by providing sensible mortgage advice and an excellent level of customer service. Since we commenced trading in 2002 we believe that we have established one of the best mortgage services in the UK, and we are delighted that many of our customers return to us time and time again.

We work for you not the lender. Why not take a look at what some of our customers have to say about our service.

Treating our customers fairly:

Our principles:

• We will be open and straightforward with you and conduct our affairs with honesty. We want you to be happy to build a long term relationship with us.

Meeting your needs:

• We will ask you questions about your requirements and circumstances before we advise you.
• We will only recommend products and services which are suitable and which you can afford.
• We offer access to a wide range of products to enable your requirements to be met. If we are unable to find a product for you we will let you know.
• Before you accept our advice, we will clearly explain the main benefits and risks to you.

Listening to you:

• We may occasionally ask you for feedback about how we can improve our service to you.
• If you wish to complain, we promise to handle your complaint fairly.

How you can help us:

• Please provide as much information as you can about your requirements, financial situation and future plans. This will help us to recommend products which are suitable and which you can afford.

Understanding our advice:

• Please let us know if anything we say to you is unclear or if you find any documents we send you confusing. We will do everything we can to ensure you understand our advice.

How we work:

As a mortgage broker we receive a fee from lenders with whom we place mortgage business. Where we arrange mortgages from £75,000 upwards we do not charge a fee. Click here for additional services including our costs for those wishing to borrow less than £75,000.

Whole of market:

As a whole of market mortgage broker we work hard to find you the right mortgage product. We are able to arrange mortgages with lenders who accept business from Mortgage Brokers.

Professional advice:

Our advisers are qualified with the industry recognized CeMAP qualification (Certificate in Mortgage Advice and Practice).

Talk to us

Call our friendly team and we will help you find your ideal mortgage.

Important Information

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE

Smaart Associates is authorised and regulated by the Financial Services Authority and is entered on the FSA Register (www.fsa.gov.uk/register) under reference 300530. The FSA does not regulate credit cards, personal loans or some investment mortgage contracts. Some Buy To Let mortgages are regulated by the Consumer Credit Act (CCA).

By following some of the links from this site you may be directed to services provided by a third party. Where this occurs we are not responsible for the information provided and accept no responsibility for its accuracy.

Smaart Associates Limited is registered in England No: 4325522. Loans are subject to status, type and value of property. Insurance may be required. Minimum age 18.

The guidance contained within this website is subject to the UK Regulatory regime and is therefore primarily restricted to consumers based in the UK.

Head office:
Smaart Associates Limited
Sandy Farm Business Centre,
The Sands,
Farnham, Surrey,
GU10 1PX

Registered office: 6a Dickensons Place, London, SE25 5HL

Meetings by appointment only

Telephone calls may be recorded for training and monitoring purposes